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Monday Morning Motivators – July 17, 2006
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Espresso business tips are designed to "caffeinate" your mind while your java
gets you going. Subscribing and Unsubscribing at www.mondaymorningmotivators.com
"Better three hours too soon than a minute too late.”
--William Shakespeare
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Table of Contents
============================================================
1. Lean Metrics: On Time Delivery – Linda Fayerweather
2. The Power of Women Communities – Rebecca Booth
3. Ask Fellow Networkers to Make Initial Contact with Referral Sources – John Meyer
4. To Do This Week
5. Fine Print
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1. Lean Metrics: On Time Delivery
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One of the core process metrics is On Time Delivery (OTD). All businesses have some form of delivery of product or service to their customers. What does it mean to your business? In the language of lean, the actual measurement will be the percentage of units you produce that meet your customer’s deadline. Isn’t it interesting that it has to do with the customer’s deadline.
This weekend at the movie theater it became very clear to me that the concession attendant cared more about getting the phone number from the man flirting with her than she cared about me getting to the movie on time. OTD of my popcorn may seem trivial, but as a customer, I always have choices and a slow delivery may mean next weekend I get a video and just stay home! OTD takes many shape and forms but the ultimate goal of all businesses is satisfied customers. Getting lean will keep customers.
Copyright 2006 Linda Fayerweather
Changing Lanes LLC
www.ChangingLanes.biz
Need to listen to Manic Monday? Music Clip
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2. The Power of Women Communities
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You’ve heard it before and you’ll hear it again: Women are from Venus; Men from Mars. When it comes to defining community, men look at it as “a place where I live/work”. Women, however, view community as a more complicated, interwoven tapestry of relationships that will span a lifetime. Community traits to women include:
• Longevity,
• Constancy,
• A secondary focus of caring/cause,
• Offering emotional fulfillment and balance to their time-strapped lives, and
• Fun, friendly, support outlet that shares mutual respect.
One Boomer woman from Savannah said, “Community gives me a sense of belonging, a place to get emotional support – they key is being there for each other – that makes community work!”
Most companies think community is sending me a bunch of email tips, or putting a picture of what they think my ‘group’ is on a mailer. They don’t ask my opinion and don’t find out anything about me and what they might do to engage me outside of buying their stuff.”
If your target market is women or if you’re selling “community”, keep in mind what community truly means to your target market! This will enhance your success.
Copyright 2006 Rebecca Booth
Marketing Goddess
Imagine That!
www.marketingsolutioneers.com
===========================================================
3. Ask Fellow Networkers to Make Initial Contact with Referral Sources
===========================================================
Rather than just giving you the telephone number and address of an important prospect, ask your network member to make a phone call or meet the prospect first and tell him about you. Then, when you make contact with the prospect, he will be expecting to hear from you and will know something about you.
Copyright 2006 John R. Meyer
District Director, BNI Ohio
http://www.bni-ohio.com
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4. To Do This Week
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Check the location and fitness of all fire extinguishers.
Monday, July 17, 2006
Monday, July 10, 2006
Lean Metrics: Analyze Details
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Monday Morning Motivators – July 10, 2006
============================================================
Espresso business tips are designed to "caffeinate" your mind while your java
gets you going. Subscribing and Unsubscribing at www.mondaymorningmotivators.com
"Get off to a fast start Monday; chances are the rest of the week will flow better."
-- Kenneth Zeigler
============================================================
Table of Contents
============================================================
1. Lean Metrics: Analyze Details – Linda Fayerweather
2. Contests – Rebecca Booth
3. Your Networking Contacts Should Provide You with Referrals – John Meyer
4. To Do This Week
5. Fine Print
============================================================
1. Lean Metrics: Analyze Details
============================================================
Just another Manic Monday – sounds like a good song title, no wait, it was a song by the Bangles in 1990. What does this have to do with lean? Monday is the day that sets the tone for each work week and in a lean environment we want all activity to affect the customers’ value and perception of value. Your best week will be enhanced by analyzing how each Monday goes. Tips by Kenneth Zeigler include:
1) Get off to a good start on Monday by starting early;
2) Avoid having staff meetings on Monday – they tend to de-motivate people, Friday’s are better;
3) Plan your Monday Morning on Sunday by packing lunch, selecting clothes, filling the gas tank, anything that will promote a calm start;
Now, if your Morning was Manic today, cut and print this lean tip and put it with your calendar for Friday – make next Monday a morning where you are in charge.
Copyright 2006 Linda Fayerweather
Changing Lanes LLC
www.ChangingLanes.biz
Need to listen to Manic Monday? Music Clip
============================================================
2. Contests
============================================================
When was the last time you and your business associates did something out of the norm? Today’s a good day to start thinking out of the box and doing things a little differently. Let’s hold a contest. But instead of creating a normal contest with your sales associates, let’s hold a wacky contest. One that’s destined to get you noticed!
Contests are beautiful things. Why? Because you can promote your contest to your prospects, clients and the media. The best contests will have multiple winners. When you’re putting together your contest, be imaginative and try your best to tie the contest in to your business. For instance let’s say you’re a photographer, you could host the World’s Worst Grade School Photo Contest and give away portrait packages as a prize. Publishing the photos in a newsletter or posting them to your website are sure-fire ways to get the buzz started!
Copyright 2006 Rebecca Booth
Marketing Goddess
Imagine That!
www.marketingsolutioneers.com
===========================================================
3. Your Networking Contacts Should Provide You with Referrals
===========================================================
The kind of support you'd most like to get from your sources is of course, referrals - names and contact information for specific individuals or companies who need your products and services. Sources can also help by giving prospects your name and number. As the number of referrals you receive increases, so does your potential for increasing the percentage of your business generated through referrals.
Copyright 2006 John R. Meyer
District Director, BNI Ohio
http://www.bni-ohio.com
============================================================
4. To Do This Week
============================================================
Check and replenish your office first aid kit.
Monday Morning Motivators – July 10, 2006
============================================================
Espresso business tips are designed to "caffeinate" your mind while your java
gets you going. Subscribing and Unsubscribing at www.mondaymorningmotivators.com
"Get off to a fast start Monday; chances are the rest of the week will flow better."
-- Kenneth Zeigler
============================================================
Table of Contents
============================================================
1. Lean Metrics: Analyze Details – Linda Fayerweather
2. Contests – Rebecca Booth
3. Your Networking Contacts Should Provide You with Referrals – John Meyer
4. To Do This Week
5. Fine Print
============================================================
1. Lean Metrics: Analyze Details
============================================================
Just another Manic Monday – sounds like a good song title, no wait, it was a song by the Bangles in 1990. What does this have to do with lean? Monday is the day that sets the tone for each work week and in a lean environment we want all activity to affect the customers’ value and perception of value. Your best week will be enhanced by analyzing how each Monday goes. Tips by Kenneth Zeigler include:
1) Get off to a good start on Monday by starting early;
2) Avoid having staff meetings on Monday – they tend to de-motivate people, Friday’s are better;
3) Plan your Monday Morning on Sunday by packing lunch, selecting clothes, filling the gas tank, anything that will promote a calm start;
Now, if your Morning was Manic today, cut and print this lean tip and put it with your calendar for Friday – make next Monday a morning where you are in charge.
Copyright 2006 Linda Fayerweather
Changing Lanes LLC
www.ChangingLanes.biz
Need to listen to Manic Monday? Music Clip
============================================================
2. Contests
============================================================
When was the last time you and your business associates did something out of the norm? Today’s a good day to start thinking out of the box and doing things a little differently. Let’s hold a contest. But instead of creating a normal contest with your sales associates, let’s hold a wacky contest. One that’s destined to get you noticed!
Contests are beautiful things. Why? Because you can promote your contest to your prospects, clients and the media. The best contests will have multiple winners. When you’re putting together your contest, be imaginative and try your best to tie the contest in to your business. For instance let’s say you’re a photographer, you could host the World’s Worst Grade School Photo Contest and give away portrait packages as a prize. Publishing the photos in a newsletter or posting them to your website are sure-fire ways to get the buzz started!
Copyright 2006 Rebecca Booth
Marketing Goddess
Imagine That!
www.marketingsolutioneers.com
===========================================================
3. Your Networking Contacts Should Provide You with Referrals
===========================================================
The kind of support you'd most like to get from your sources is of course, referrals - names and contact information for specific individuals or companies who need your products and services. Sources can also help by giving prospects your name and number. As the number of referrals you receive increases, so does your potential for increasing the percentage of your business generated through referrals.
Copyright 2006 John R. Meyer
District Director, BNI Ohio
http://www.bni-ohio.com
============================================================
4. To Do This Week
============================================================
Check and replenish your office first aid kit.
Monday, July 03, 2006
Lean Metrics: Core-Process Metrics
============================================================
Monday Morning Motivators – July 3, 2006
============================================================
Espresso business tips are designed to "caffeinate" your mind while your java
gets you going. Subscribing and Unsubscribing at www.mondaymorningmotivators.com
"The greatest thing in this world is not so much where we are, but in what direction we are moving."
-- Oliver Wendell Holmes
============================================================
Table of Contents
============================================================
1. Lean Metrics: Core-Process Metrics – Linda Fayerweather
2. Steps for Ensuring Success on the Internet – Rebecca Booth
3. Get Nominated for Recognition and Awards – John Meyer
4. To Do This Week
5. Fine Print
============================================================
1. Lean Metrics: Core-Process Metrics
============================================================
Take a look at your organizations essential activities – those things you must do to produce product and provide service. How are you measuring your results? Do you know your results? Where is the waste? What makes sense to measure?
Core-Process Metrics are used to quantify your results and they can be in two different categories:
1. Results Metrics may include:
~Health and safety
~On-time delivery
~Order-fulfillment lead time
2. Productivity Metrics could be:
~Inventory turnover
~Value added
~Equipment effectiveness.
Knowing what to measure is always the challenge of managers. Fortunately, most companies abound with information and trade associations or industry specific literature will give you keys to tracking your specifics.
Examples of what works:
1. Wind turbines operators know the blades need cleaning by a specific pattern decrease in power generation.
2. A law firm tracks new business and knows the number of new clients needed monthly to generate revenue (they track the number of CLIENTS, not Dollars)
3. Ask a sales person, they usually know the number of NOs needed to get a YES.
Now, find one or two process metrics you will track.
Copyright 2006 Linda Fayerweather
Changing Lanes LLC
www.ChangingLanes.biz
============================================================
2. Make Time for Marketing
============================================================
“I don’t have the time for marketing,” is a common complaint for many self-employed professionals. But with over 8 million business in the US alone trying to standout from the crowd, marketing is a crucial component to everyone’s business. Here are a few tips for helping you market your business better:
• Set aside one day per month for marketing. Then spend that day putting your ad, direct mail campaign together.
• Invite a “B List” client to lunch or for a round of golf. The goal: to deepen your relationship with this client as well as educate them on the different products/services you offer. (Nine times out of 10 they won’t know that you do “that.”)
• Have lunch or coffee with a prospect or colleague.
• Ask for referrals from satisfied clients.
• Next time you’re reading a business magazine, tear out an article of interest and send it to a client/prospect.
• Attend networking and social events. This is a viable spawning ground for Word-of-Mouth Marketing.
Copyright 2006 Rebecca Booth
Marketing Goddess
Imagine That!
www.marketingsolutioneers.com
===========================================================
3. Ask Your Contacts for Information
===========================================================
People can help you by passing along information when they hear about someone who needs the kind of product or service you provide. Following through on such leads - for example, a rumor about a new company moving into the area or a news item about the troubles another business is having - could result in new business. Being specific on giving your referral sources what information you want given out is key - maybe get it in writing.
Copyright 2006 John R. Meyer
District Director, BNI Ohio
http://www.bni-ohio.com
============================================================
4. To Do This Week
============================================================
Review your next six months to make 2006 great.
Monday Morning Motivators – July 3, 2006
============================================================
Espresso business tips are designed to "caffeinate" your mind while your java
gets you going. Subscribing and Unsubscribing at www.mondaymorningmotivators.com
"The greatest thing in this world is not so much where we are, but in what direction we are moving."
-- Oliver Wendell Holmes
============================================================
Table of Contents
============================================================
1. Lean Metrics: Core-Process Metrics – Linda Fayerweather
2. Steps for Ensuring Success on the Internet – Rebecca Booth
3. Get Nominated for Recognition and Awards – John Meyer
4. To Do This Week
5. Fine Print
============================================================
1. Lean Metrics: Core-Process Metrics
============================================================
Take a look at your organizations essential activities – those things you must do to produce product and provide service. How are you measuring your results? Do you know your results? Where is the waste? What makes sense to measure?
Core-Process Metrics are used to quantify your results and they can be in two different categories:
1. Results Metrics may include:
~Health and safety
~On-time delivery
~Order-fulfillment lead time
2. Productivity Metrics could be:
~Inventory turnover
~Value added
~Equipment effectiveness.
Knowing what to measure is always the challenge of managers. Fortunately, most companies abound with information and trade associations or industry specific literature will give you keys to tracking your specifics.
Examples of what works:
1. Wind turbines operators know the blades need cleaning by a specific pattern decrease in power generation.
2. A law firm tracks new business and knows the number of new clients needed monthly to generate revenue (they track the number of CLIENTS, not Dollars)
3. Ask a sales person, they usually know the number of NOs needed to get a YES.
Now, find one or two process metrics you will track.
Copyright 2006 Linda Fayerweather
Changing Lanes LLC
www.ChangingLanes.biz
============================================================
2. Make Time for Marketing
============================================================
“I don’t have the time for marketing,” is a common complaint for many self-employed professionals. But with over 8 million business in the US alone trying to standout from the crowd, marketing is a crucial component to everyone’s business. Here are a few tips for helping you market your business better:
• Set aside one day per month for marketing. Then spend that day putting your ad, direct mail campaign together.
• Invite a “B List” client to lunch or for a round of golf. The goal: to deepen your relationship with this client as well as educate them on the different products/services you offer. (Nine times out of 10 they won’t know that you do “that.”)
• Have lunch or coffee with a prospect or colleague.
• Ask for referrals from satisfied clients.
• Next time you’re reading a business magazine, tear out an article of interest and send it to a client/prospect.
• Attend networking and social events. This is a viable spawning ground for Word-of-Mouth Marketing.
Copyright 2006 Rebecca Booth
Marketing Goddess
Imagine That!
www.marketingsolutioneers.com
===========================================================
3. Ask Your Contacts for Information
===========================================================
People can help you by passing along information when they hear about someone who needs the kind of product or service you provide. Following through on such leads - for example, a rumor about a new company moving into the area or a news item about the troubles another business is having - could result in new business. Being specific on giving your referral sources what information you want given out is key - maybe get it in writing.
Copyright 2006 John R. Meyer
District Director, BNI Ohio
http://www.bni-ohio.com
============================================================
4. To Do This Week
============================================================
Review your next six months to make 2006 great.
Monday, June 26, 2006
Lean Metrics: Behavioral Metrics
============================================================
Monday Morning Motivators – June 26, 2006
============================================================
Espresso business tips are designed to "caffeinate" your mind while your java
gets you going. Subscribing and Unsubscribing at www.mondaymorningmotivators.com
“Behavior is the mirror in which everyone shows their image.”
--Johann Wolfgang von Goethe
============================================================
Table of Contents
============================================================
1. Lean Metrics: Behavioral Metrics – Linda Fayerweather
2. Steps for Ensuring Success on the Internet – Rebecca Booth
3. Get Nominated for Recognition and Awards – John Meyer
4. To Do This Week
5. Fine Print
============================================================
1. Lean Metrics: Behavioral Metrics
============================================================
You know when you have walked into a company that understands the importance of training employees because as a customer you will feel heard, helped and valued even if you purchase nothing. Behavioral Metrics are measurements that help companies monitor the actions and attitudes of employees. Effective ways to measure the attitudes of those working for and with you may be project feedbacks, meeting evaluations, employee appraisals and peer evaluations. When you do these evaluations or feedbacks, the categories you will monitor are:
1. Commitment – adherence to policies, level of participation, and efforts to provide training.
2. Communication – surveys of employees and customers; error elimination caused by ineffective communications; and recognition of outstanding communication of employees.
3. Cooperation – shared financial risks and regards; effective problem resolving and reporting efforts, formal recognition of cooperation.
Your business’s long-term success is possible only when employees’ behavior is aligned and everyone works for the benefit of the company as a whole. Even if you are a micro business without employees, your attitude will shine through in the tone and tenor of your communications and your commitment to customer satisfaction.
Copyright 2006 Linda Fayerweather
Changing Lanes LLC
============================================================
2. Steps for Ensuring Success on the Internet
============================================================
Internet marketing is a terrific way to even the playing field with some of your larger rivals. Plus it’s a dynamite way to keep your business open 24/7. When putting together your next website, make sure you:
• Give something of value away for free – a sample of your product or a collection of tips – anything that is of value to prospective clients.
• Capture data/email information. A simple data capture form is the perfect lead in to your giveaway section. It allows you to track who’s interested in your products/services. Best advice: capture snail mail information as well as email. Many people will automatically “junk” incoming ezines/email marketing. So stay in touch with your most promising prospects via postcard mailings.
• Market to a specific niche.
• Update your site on a regular basis. Keep those freebies coming!
• Make sure you give clients who are signing up for something a way to “opt out” of your mailings.
• Be wary of banner ads – statistics show that only 1% of all banner ads get opened!
• Market your website as much as you market your business.
Copyright 2006 Rebecca Booth
Marketing Goddess
Imagine That!
www.marketingsolutioneers.com
===========================================================
3. Get Nominated for Recognition and Awards
===========================================================
Business professional and community members often are recognized for outstanding service to their profession or community. If you've donated time or materials to a worthy cause, you or your sources may nominate you for service awards. You increase your visibility both by serving and by receiving the award in a public expression of thanks. Your sources can pass the word of your recognition by word of mouth or in writing. They can even create an award, such as Vendor of the Month, to honor your achievement.
Copyright 2006 John R. Meyer
District Director, BNI Ohio
http://www.bni-ohio.com
============================================================
4. To Do This Week
============================================================
Send a few thank you notes to your vendors.
Monday Morning Motivators – June 26, 2006
============================================================
Espresso business tips are designed to "caffeinate" your mind while your java
gets you going. Subscribing and Unsubscribing at www.mondaymorningmotivators.com
“Behavior is the mirror in which everyone shows their image.”
--Johann Wolfgang von Goethe
============================================================
Table of Contents
============================================================
1. Lean Metrics: Behavioral Metrics – Linda Fayerweather
2. Steps for Ensuring Success on the Internet – Rebecca Booth
3. Get Nominated for Recognition and Awards – John Meyer
4. To Do This Week
5. Fine Print
============================================================
1. Lean Metrics: Behavioral Metrics
============================================================
You know when you have walked into a company that understands the importance of training employees because as a customer you will feel heard, helped and valued even if you purchase nothing. Behavioral Metrics are measurements that help companies monitor the actions and attitudes of employees. Effective ways to measure the attitudes of those working for and with you may be project feedbacks, meeting evaluations, employee appraisals and peer evaluations. When you do these evaluations or feedbacks, the categories you will monitor are:
1. Commitment – adherence to policies, level of participation, and efforts to provide training.
2. Communication – surveys of employees and customers; error elimination caused by ineffective communications; and recognition of outstanding communication of employees.
3. Cooperation – shared financial risks and regards; effective problem resolving and reporting efforts, formal recognition of cooperation.
Your business’s long-term success is possible only when employees’ behavior is aligned and everyone works for the benefit of the company as a whole. Even if you are a micro business without employees, your attitude will shine through in the tone and tenor of your communications and your commitment to customer satisfaction.
Copyright 2006 Linda Fayerweather
Changing Lanes LLC
============================================================
2. Steps for Ensuring Success on the Internet
============================================================
Internet marketing is a terrific way to even the playing field with some of your larger rivals. Plus it’s a dynamite way to keep your business open 24/7. When putting together your next website, make sure you:
• Give something of value away for free – a sample of your product or a collection of tips – anything that is of value to prospective clients.
• Capture data/email information. A simple data capture form is the perfect lead in to your giveaway section. It allows you to track who’s interested in your products/services. Best advice: capture snail mail information as well as email. Many people will automatically “junk” incoming ezines/email marketing. So stay in touch with your most promising prospects via postcard mailings.
• Market to a specific niche.
• Update your site on a regular basis. Keep those freebies coming!
• Make sure you give clients who are signing up for something a way to “opt out” of your mailings.
• Be wary of banner ads – statistics show that only 1% of all banner ads get opened!
• Market your website as much as you market your business.
Copyright 2006 Rebecca Booth
Marketing Goddess
Imagine That!
www.marketingsolutioneers.com
===========================================================
3. Get Nominated for Recognition and Awards
===========================================================
Business professional and community members often are recognized for outstanding service to their profession or community. If you've donated time or materials to a worthy cause, you or your sources may nominate you for service awards. You increase your visibility both by serving and by receiving the award in a public expression of thanks. Your sources can pass the word of your recognition by word of mouth or in writing. They can even create an award, such as Vendor of the Month, to honor your achievement.
Copyright 2006 John R. Meyer
District Director, BNI Ohio
http://www.bni-ohio.com
============================================================
4. To Do This Week
============================================================
Send a few thank you notes to your vendors.
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