Sunday, April 15, 2007

Waste Not - Customer's Head - Social Organizations

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Monday Morning Motivators – April 16, 2007
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Espresso business tips are designed to "caffeinate" your mind while your java gets you going. Subscribing and Unsubscribing at www.mondaymorningmotivators.com

“Time waste differs from material waste in that there can be no salvage.”
-- Henry Ford

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Table of Contents
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1. Waste Not – Linda Fayerweather
2. What’s In Your Customer’s Head? - Rebecca Booth
3. Social/Business Organizations - John Meyer
4. To Do this Week
5. Fine Print

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1. Waste Not
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When a person decides to “get lean” they usually watch their waist along with their caloric intake. When a business wants to get lean, the business will key in on waste. Waste or muda comes in all sizes and shapes like material waste or overproduction but the most insidious waste is the wasting of time. Wasted time does not end up in the trash bin or on the shop floor. It cannot be recycled or recaptured. Wasted time is gone. Wasted time in office settings often starts with interruptions and distractions. Amazingly, time waste can slide down and up the corporate ladder depending on how managers and employees interact. Using a team approach, most offices can identify common time wasters and implement routines to shrink their waste more quickly than the average person can shirk their waist.

Copyright 2007 Linda Fayerweather
Changing Lanes LLC
www.ChangingLanes.biz


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2. What’s In Your Customer’s Head?
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Knowing the different listening styles people possess can help you identify if people are listening to your pitch or not.
• Mind Reader – you hear little or nothing as you wonder “what is that person really thinking or feeling?
• Rehearser – you tune out the speaker by thinking “Here’s what I’m going to say next.”
• Filterer – you hear only what you want to hear.
• Dreamer – you drift off during the conversation and are forced to ask your conversation partner to repeat what was said.
• Identifier – you relate everything you hear to your own experiences.
• Comparer – you get sidetracked assessing the messenger instead of the message
• Derailer – you like to change subjects quickly
• Sparrer – you discount or belittle what’s been said
• Placater – you agree with everything you hear just to be nice or to avoid conflict.

Copyright 2007 Rebecca Booth
Marketing Goddess
Imagine That!
www.marketingsolutioneers.com

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3. Social/Business Organizations
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These types of groups combine business and pleasure. An example of these groups is the Jaycees. Associations such as these openly combine social activities with business or networking. Some groups tend to lean toward the "Singles Bar" mentality, but the opportunity to receive some business still exists. Before joining this type of organization, fully research what type of activities they do and determine if there is a true opportunity to do business. In some cases it will be a good opportunity, in others it won't be. Make sure you do your homework first. The Jaycees tend to be very focused and professional, so if this types of organization interests you, you may want to initially look at them.

Copyright 2007 John R. Meyer
District Director, BNI Ohio
http://www.bni-ohio.com

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4. To Do This Week
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Five Week Kaizen of your office.
Week Two – Simplify so you can find anything in 5 seconds (or less).